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Information Technology Services

Information Technology Services
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What We Do

The Information Technology Services (ITS) group, under the leadership of the Chief Information Officer, is responsible for designing, deploying, managing, supporting, and maintaining all technology-based resources for our Students, Faculty and Staff.

List of ITS Services

Below is the broad group of services that ITS is fully responsible for:

  • End-user computing platforms
  • Networking and communications infrastructure providing internal and external connectivity
  • Systems infrastructure supporting enterprise applications, storage, communications and collaboration platforms, virtual platforms, directory services (LDAP, AD)
  • Data management and provisioning services
  • Academic, classroom, and instructional design
  • Audio/video systems
  • End-user support including ITS Helpdesk, training, and documentation
  • Consulting services include requirements gathering, needs analysis, evaluation and testing of resources, and recommendation of solutions.

*NOTE: Technology-based resources are defined as TAMU-SA-related devices, software, and services. The ITS Help Desk is not permitted to work on personal devices.

ITS Plugged In Monthly Newsletter

Get Support
Hours of Operation: Summer
Monday - Tuesday: 8:00 a.m. - 6:00 p.m. 
Wednesday: 8:00 a.m. - 12:00 p.m.
Thursday (4th of July): Closed
Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m.
Sunday: Closed
Central Academic Building
Contact ITS
ITS Location: Central Academic Building (CAB) Room 233
ITS Help Desk Phone: (210) 784-4357 
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